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Wizz Air Abu Dhabi launches automated refund process

Posted 1 March 2021 · Add Comment

Wizz Air Abu Dhabi has launched an automated refund process that handles cash conversion refund requests within just one week, offering travellers an easy way to manage their bookings.

 

Image:  Wizz Air Abu Dhabi

The automated process means that for passengers whose flights have been cancelled, based on the option selected by the customer, Wizz Air Abu Dhabi will automatically refund 120% of the original fare in airline credit, or provide passengers the option to receive a 100% cash refund to their original payment method, or provide the chance to rebook for free. Passengers can easily request a refund, with just one click in their Wizz Air Abu Dhabi account at wizzair.com or by following the link received via email.

 

Kees Van Schaick, managing director of Wizz Air Abu Dhabi said: “We are committed to offering our customers the best experience when travelling with Wizz Air Abu Dhabi, which is why we have invested heavily in automating our refund process and are proud to be able to handle cash refund requests within just seven days. We are continuing to invest in new technologies across our business to make travelling with Wizz Air Abu Dhabi an exceptionally smooth and seamless experience.”

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