UAS launches Trip Management System mobile application

According to Dubai-based UAS, the application will save customers time, give them greater control over the status of service requests, and enhance their business aviation experience, all free of charge.

Beta testing for TMS was completed at the end of last year and the application will be available during the second quarter of 2013. TMS will be available for free online or for download to smartphones via Apple iTunes, Google Play or BlackBerry App World.

UAS customers will receive a unique TMS username and password to use the system. They will have real-time access to all their past and current service requests, and be able to track service and status updates.

UAS said clients will benefit from TMS’s multiple features, including:

• Real-time tracking of current and past service requests;

• On-demand flight status checks;

• Inventory of past flights and/or requests;

• Status of requested permits;

• All handling and fuel confirmations;

• Personalised credentials;

• Online briefs for download or email;

• Ground handling information.

TMS is the last step in UAS’s full, in-house restructuring, which resulted in the company’s team of operators and dispatchers being upgraded to cloud-based technology, allowing them to provide customers with streamlined information on all services and flight status.

The TMS application takes this level of functionality further, allowing customers direct, real-time, web-based or mobile access to all their past and current services requests. Instead of having to make separate phone calls or emails to separate teams for elements like permits, fuel or flight itinerary, customers can use TMS to receive the same level of information as UAS’s operations team.

“It’s like having a full operations team right in your phone,” said Mohammed Husary, UAS co-owner and executive president, of the TMS application. “UAS has always been committed to superior, customer-focused service,” he added.

“TMS expresses that service-first attitude through leading-edge, cloud-based technology. The application is a truly successful collaboration between UAS and our customers, because of the rigorous research we conducted into their needs and priorities. We learned that the majority of our 1,400+ clients are device-fragmented technology enthusiasts, who highly value on-demand access and mobility.

“Thus we developed TMS to give our customers more freedom, to simplify service delivery and provide them with on-demand access through any platform, anytime and anywhere – at absolutely no cost.”

UAS will be giving demonstrations of TMS at their stand, Booth P710, at this year’s ABACE conference and exhibition in Shanghai, China, from April 16-18.