Subscribe Free
in Defence

Thales to develop defence service centre in Abu Dhabi

Posted 16 November 2017 · Add Comment

Thales is to establish a dedicated UAE Defence Service Centre in Abu Dhabi, with the goal of being closer to its customers and to offer a consolidated suite of services.


The Defence Service Centre will bring together and develop the existing UAE based Thales expertise. The Centre will also provide training and transfer of knowledge to enhance Thales’ support to the UAE Armed Forces.
The new Service Centre will serve all divisions of the UAE Armed Forces and will span across the entire Thales portfolio of solutions. The centre will ensure prompt and efficient service to promote satisfaction, build loyalty and drive Thales’ long-term growth.:
• With Arabic and English-speaking capabilities, a call centre will help initiate customer requests in real time. There will also be a dedicated support desk with a pool of professionals to provide general and specialised support.
• The contact centre will deliver front office functions, as well as back office functions, such as procurement, spares, consumables & repairs, inventory management, shipping, customs, logistics chain management, installed base management and other customer support related activities.
• A major step in Thales’ growth in the region, the UAE Defence Service Centre will also host technical workshops and training to its customers.
With the Defence Service Centre, Thales will further develop its local teams and expertise, elevating the level of efficiency in project delivery, and the long-term local support for its UAE customers.
 

* required field

Post a comment

Other Stories
Advertisement
Latest News

MEBAA Show Morocco bringing business aviation to North Africa

The MEBAA Show Morocco will bring business aviation to the North African region, according to announcements made at a recent local press conference by Ali Alnaqbi, Founding & Executive Chairman of the Middle East & North Africa Business

Flydubai announces second-half profit of AED 157 million

Flydubai has announced its financial results for the reporting period ending 31 December 2018.

DoKaSch provides Opticooler for Turkish Airlines

Turkish Airlines has signed a Master Rental Agreement with DoKaSch Temperature Solutions, the provider of climate-controlled solutions for air cargo.

Bombardierís new Mobile Response Team aircraft enters into service

Bombardierís latest addition to its service and support network is a dedicated Mobile Response Team (MRT) aircraft, based in Frankfurt, Germany. Challenger 300 mobile response aircraft will provide thorough coverage and skilled OEM

Joramco signs long-term agreement with Boeing

Boeing through its subsidiary, Boeing Distribution Services (formerly KLX Aerospace Solutions) secured a long-term contract with Joramco last week at MRO Middle East 2019 to provide the aircraft maintenance, repair and overhaul

Turkish Airlines announces first traffic results for 2019

Turkish Airlines recorded 79.5% Load Factor in January. On top of the strong base effect of the last yearí same period, growth in revenue per kilometer has come into prominence as an important indicator of the positive demand environment

ACCA19_SK0201080919
See us at
SaudiAirshowBT0711140319Connect MEIA BT1402010519IQPC 3CACBT290150319ACCA19_BT2141218280219Aviation Africa BT0607280219