Subscribe Free
in Flight Services & Support / Airports

SGS enjoying benefit of digital transformation with SAP award

Posted 6 July 2020 · Add Comment

Saudi Ground Services,(SGS), Saudi Arabia’s major ground handling service provider has been pushing forward with its digital transformation across many of its departments and services in order to improve efficiency and productivity.

SGS provides services to more than 700,000 flights a year (Image: SGS)

The Jeddah-based organisation has has won a MENA Quality Award, which recognises the region’s top digital transformation initiatives, from SAP, the German enterprise software giant.
SGS is engaged in providing ground-handling services to its customers from local and international airlines (regular and charter flights, private aviation and royal flights) at all the 27 airports in the Kingdom. The company’s 12,000 strong workforce services 99 airlines and some 700,000 flights a year.
It is a key element of the Saudi Vision 2030 to develop international business and tourism connections, underpinned by the aviation sector, which supports 594,000 jobs and USD 37 billion to GDP in the Kingdom, according to IATA.
SGS implemented the S/4HANA real-time business suite and SuccessFactors human experience management suite from SAP and now has access to customized airline invoices, integrated flight schedules to automate sales orders, as well as localized payroll solutions.
“The Saudi Ground Services Company  is asserting its market position within Saudi Arabia, in 2020 and beyond, through operational excellence capabilities,” said SGS' chief executive  Capt. Fahd Cynndy, (pictured right). “Technology is positioned as a core enabler moving forward our strategy, and SAP facilitated the transformation journey by automating human resources processes, flight data, sales orders, sourcing and contracting for over 200 tenders per year.”

According to SAP, is also embracing its customer centric approach through augmented reality and mobility solutions, on-flight live services, strategic sourcing, automated financial postings, and predictive analytics.
“Saudi Arabia’s aviation sector is evolving with traveller demands, technology advancements, and global growth,” said Taha AlMadani, Head of customer office, SAP Middle East North. “Saudi Ground Services shows how aviation players can digitally transform into intelligent enterprises to provide innovative aviation services to employees and customers.”
 

 

 

 

 

 

Capt. Fahd Cynndy, (Image: SGS)

Other Stories
Advertisement
Latest News

Flydubai touches down in the Maldives

Flydubai’s first flight to the Maldives touched down in Male’ on 27 October; marking the start of an up to four-times weekly service.

WMO and IATA agree to improve aircraft meteorological reporting

The International Air Transport Association (IATA) and World Meteorological Organization have signed an agreement to increase and improve the automated reporting of meteorological data by commercial aircraft.

Alpha Aviation Simulator Centre officially opens

Alpha Aviation Simulator Centre has officially opened near nearby Sharjah International Airport.

Pioneer keeps ESAT and AFA on the cutting edge

Tunisia’s high-level training institutes are constantly updating their programmes to adjust to the growing need of the aeronautics sector.

Emirates Group wins GCC GOV award

The Emirates Group has been honoured at the GCC GOV HR Awards 2020 as this year's winner of the 'Best Nationalisation Initiative in the Private Sector' award.

IATA: Airlines need to bring costs in line with revenues

The CEO of IATA Alexander de Juniac said in a media briefing today that for airlines to survive, they will need to bring costs in line with revenues.

CONNECT SK0110090421
See us at
Saudi International Airshow 2021Aviation MENA 2021MEBAA Show 2021 BTWorld Defence Show 2022CONNECT BT0610090421