Subscribe Free
in Events

Royal Jordanian awarded Four Stars in Global APEX Awards

Posted 27 September 2017 · Add Comment

The Airline Passenger Experience Association (APEX) awarded Royal Jordanian the “2018 Four-Star Major Regional Airline” accolade on September 25, 2017, during the APEX EXPO Awards Ceremony in Long Beach, California, US.

 

The Official Airline Ratings, the industry’s first rating program, is based solely on the airline’s passengers' verified feedback, using the TripIt mobile app that is used by millions of air travelers worldwide.

First, passengers rated their overall flight experience and then were given the opportunity to provide ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.

RJ President/CEO Stefan Pichler said: “We are pleased to be awarded by one of the airline industry’s highly regarded rating programs, carried out by APEX, with a view to enhancing the passenger experience through its influential community. I would like to thank each and every one at our airline for their relentless efforts that led to attaining such a prestigious award.

“Royal Jordanian is now implementing its turnaround plan, one of whose pillars is to be a consumer champion for all our guests. To this end, we are now improving our air and ground services, including by changing our food concept, enhancing the meals offered on board our flights to all destinations.

"The improvement in our services, along with our modern fleet of aircraft, wide international network and robust connectivity, are great contributors to this recognition, which we are all proud of. Thank you, RJ guests, for your valuable, fair evaluation,” Pichler concluded.

* required field

Post a comment

Other Stories
Advertisement
Latest News

Nouvelair pace of change accelerates

Nouvelair, a Tunisian private company operating charter and scheduled flights, will celebrate its 30th anniversary in 2019. Deputy general manager, Chokri Zarrad, shared his ambition for the company with Vincent Chappard.

World Aviation Safety Summit to establish dangerous goods handling strategies

The 6th Annual World Aviation Safety Summit (WASS) will provide a focus on approaches for handling dangerous goods, organizers of the event revealed today. Hosted by the Dubai Civil Aviation Authority, WASS 2018 is set to return for its

Swiss International Air Lines chooses Joramco as maintenance provider

Joramco and Swiss International Air Lines (SWISS) have signed a five-year agreement by which Joramco will perform C-Checks and HMV checks on the SWISS Airbus fleet, A320, A333 and A340.

Why the future of air travel must be digital

How will the aviation industry anticipate and respond to growing numbers of customers with changing habits and expectations? Mohammed Adnane Retmi, head of Orange Applications for Business indirect, Middle East, Africa and Russia

Apollo 15 command module pilot, Col. Al Worden, to attend Bahrain Airshow

In conjunction with the Bahrain International Airshow 2018, U.S. astronaut/scientist/inventor will address industry, military and student leaders, encouraging multilateral partnership to “break through barriers”.

Marrakech gears up for the sixth edition of the Marrakech Air Show

The sixth edition of the Marrakech Air Show, the largest African civil and military aviation event, will be held in Marrakesh between 24th and 27th of October at the Royal Air Force military base in Marrakesh.

DomainH_SK2808161118
See us at
Aviation Africa BT0607280219AIME19BTA3005120219AviationShowBT1110141118MEBAA BT1004121218BIAS BT271017161118GATM BT1004061118MarrakechAirshow BT2507241018MAPS18_BT1207131118