Subscribe Free
in Technology

New technology to aid passenger experience

Posted 8 September 2018 · Add Comment

Technologies to improve the passenger experience are all the rage at the moment and the latest of these, the V8 Smart Aviation VTM and the V8 Mobile Aviation Companion have been launched to the market by Emerico Private.

The two new technologies, unveiled at the London Aviation Festival, are claimed to streamline the travelling experience of air passengers, with the V8 Smart Aviation VTM providing a one-stop self-service facility for ticket purchase, boarding pass printing, check-in, luggage tag retrieval, seat upgrades and live video calling while the V8 Mobile Aviation Companion is a first in aviation technology, linking the staff with their passengers to transform the way that in-flight service and cabin operations and informed both pre-boarding and during flight.

Francis Lai, the CEO of Emerico said: “We aim to create a seamless experience between digital channels and brick and mortar to give airline companies and airport operators a competitive advantage to improve and enhance the overall air travel experience for the passenger. The goal is to turn one of air travel’s most time-consuming and tedious experiences – waiting in a queue – into something hassle-free to give more personal control over their travel experience.”
The unit features two digital communication technologies. One being used by flight crew which allows staff to check the passenger manifest, meal selections, special needs and to keep track of any inventories or purchases by the passenger.

The V8 Mobile Aviation Companion can be used by passengers to browse and shop the duty-free catalogue, make inflight purchases via the secure EVM payment system and communicate any changes in needs directly to flight crew.
Demonstrations at the London event showed the intuitive touchscreen making the process of printing boarding passes, luggage tags, and even making secure payments, simple for passengers. The one-stop pre-departure system features state of the art security technologies such as biometric facial and fingerprint recognition, live video calling and remote assistance capabilities. The V8 Smart Aviation VTM is designed to easily fit in to off-site locations for passenger convenience.
The live video assistance technology enables passengers to check-in and manage their flight at their own convenience and request for live video assistance if needed. Though the video connection, a customer support specialist can connect and take control of the VTM in real-time, to assist customers and make changes to their check in process while communicating directly with the customer.
 

* required field

Post a comment

Other Stories
Latest News

Emirates introduces A380 on Riyadh route

Emirates is introducing the first scheduled Airbus A380 service to Riyadh, effective 21 April 2019. Riyadh will be the 51st destination to join the Emirates A380 network.

Rolls-Royce Tay 611-8 engine achieves 10 million flying hours

The Rolls-Royce Tay 611-8 engine, which entered service in 1987, recently reached 10 million flying hours in nearly five million flights.

Airbus will participate at Turkey’s IDEF 2019

Airbus will attend Turkey’s IDEF 2019, 14th International Defence Industry Fair, held in Istanbul from April 30 to May 3.

Export Bahrain partners with Gulf Air Cargo to offer special discounts on cargo exports

Export Bahrain has signed an exclusive partnership with Gulf Air’s Falcon Cargo to provide SMEs in the Kingdom of Bahrain, exporting their goods to the tune of 100 kilograms or above, with special discount of up to 40% on their cargo

Could Al Ain be the UAE’s sleeping superstar?

Al Ain International Airport is poised for growth – cargo is already expanding and the search is on for more passenger traffic, as Alan Dron discovered.

EgyptAir takes delivery of second B787-9 Dreamliner

EgyptAir’s second B787-9 Dreamliner has arrived today at Cairo International Airport. The aircraft is slated to operate flights from Cairo to Frankfurt by April 22nd.

EBACE SK1704230519
See us at
Connect MEIA BT1402010519ACCA19_BT2141218280219