Subscribe Free
in Maintenance

Ground handling industry failing to take the right action to solve talent and profit challenges

Posted 20 August 2019 · Add Comment

Recent research by RTITB Airside has found that airlines, airports and ground handlers are failing to take the right action when it comes to solving profitability and talent recruitment and retention challenges.

 

To help tackle this, a new White Paper from specialist training consultancy RTITB Airside, titled ‘Ground Handling: One simple improvement tool can help solve profitability and talent challenges’, has identified the key factors that negatively impact these areas and suggests how to overcome them.

Ground handling operations can be a particular challenge to profitability. For example, IATA estimates that around $4 billion per year could be saved by improving safety and reducing damage to aircraft, vehicles and ground support equipment.

Furthermore, the industry is forecasting an increase in ground operations jobs, but it is reported that most ground handlers have a staff turnover between 30% and 50%.  Both factors may be placing the industry under increasing strain.

“While researching this White Paper we spoke with airside businesses, many of whom claimed that the things that most affect their profitability were outside of their sphere of influence,” said Laura Nelson, managing director for RTITB Airside.  “However, our work in the industry has shown that one simple tool – training – can be used by employers to make measurable improvements in profitability.”

According to the White Paper, ground handling businesses can control assets, such as people and equipment, the efficiency of processes and systems, and the likelihood and frequency of vehicle or ground support equipment (GSE) accidents and incidents.  Through standardised training, it is possible to improve people’s performance and ensure understanding of systems and processes.  Employers can also reduce the rate of accidents and incidents, which seriously affect profitability and cost the industry billions each year.

In addition, it is suggested that by offering valuable professional development and a clear career path, training can also make work in ground handling a more attractive option for both existing and prospective employees. 

“Reports suggest that training budgets in our industry continue to grow so there is clearly an increasing awareness that training is helpful and important,” said Nelson. “However, employers must remember that to make a real difference, training needs to be engaging, specific, relevant and high quality.”

* required field

Post a comment

Other Stories
Advertisement
Latest News

Etihad Airways relaunches Etihad Guest

Etihad Airways has relaunched its loyalty programme, Etihad Guest. The redesigned and upgraded reward scheme now offers its members significantly enhanced benefits.

Oman Aviation Academy selects Diamond DA40 NG and DA42-VI fleet

Oman Aviation Academy (a CAE Authorised Training Centre) has signed a contract with Diamond Aircraft for the purchase of eight aircraft – including six single-engine DA40 NG and two twin-engine DA42-VI – with an option to add 16 more.

Rolls-Royce Trent 700 certified to power new Airbus BelugaXL Transporter

The Rolls-Royce Trent 700 engine has received certification to power the new Airbus BelugaXL air transporter.

Etihad Engineering unveils 3D printing lab

Etihad Engineering has collaborated with EOS and BigRep, both leading 3D printing technology providers, to open the region’s first additive manufacturing facility with Design and Production Approval from the European Aviation

Emirates wins at APEX 2020 Regional Passenger Choice Awards

Emirates' clinched awards for Best Wi-Fi and Best Food & Beverage in the Middle East at the APEX 2020 Regional Passenger Choice Awards held in Singapore this week.

Qatar Airways and CFM International sign LEAP-1A engine and service agreements

Qatar Airways has selected CFM International LEAP-1A engines to power its new fleet of 50 A321neo family aircraft, the largest order of A321neo family aircraft in the Middle East.

TAA SK0907311219
See us at
AVMENA20 BT1309100620AVAFA20BT2607050320Dubai AS BT2006211119DIAC19_BT0509161119