Subscribe Free
in Technology

Etihad Airways selects IBS software to transform operational efficiency

Posted 16 April 2019 · Add Comment

Etihad Airways and IBS Software (IBS) have signed a contract to enhance the airline’s operations.

This will be done by implementing IBS’ iFlight NEO Ops and iFlight NEO HUB systems as the core technological solutions that will help increase on-time performance, improve operational efficiency, maintain network integrity and enhance hub connectivity. 

Under the contract, Etihad Airways will use IBS solutions to automate the monitoring and management of guests and baggage journeys, especially when the journey involves a connection through the airline’s Abu Dhabi Hub.

At a global level, the technology will allow for more efficient aircraft assignment and flight tracking, throughout the airline’s network. The new systems will also enable enhanced situational awareness through dashboards and alerts presented to the operational control team, as well as faster and more effective decision making for operational issues through suggested resolutions.

John Wright, vice president global Airports & Network Operations, Etihad Airways said: “Through this strategic partnership, we are delighted to integrate IBS technology into our control centres to fulfil our commitment to delivering exceptional service.

“The implementation of this technology will enable us to increase effective guest journey management, reduce missed flight connections, enhance punctuality and integrate new software to more efficiently manage operations during disruption. In the future, IBS integration will bolster our commitment to minimise passenger connection time, particularly with the upcoming opening of Midfield Terminal.

VK Mathews, executive chairman, The IBS Group said: “We have a hugely successful relationship with Etihad Airways and this deal demonstrates the industry acceptance of our technology solutions to effectively support the needs of an airline renowned for its disciplined business practices.

“We welcome Etihad Airways to the growing list of iFlight NEO customers and expect to be a transformational partner in its quest to achieve increased operational efficiencies, cost optimisation and growth.”

* required field

Post a comment

Other Stories
Advertisement
Latest News

Falcon 6X gears up for first flight

Dassault Aviation is making steady progress toward an early 2021 planned first flight for its latest and roomiest aircraft, the Falcon 6X, despite the upheaval caused by the coronavirus epidemic.

Green recovery must embrace sustainable aviation fuels

The International Air Transport Association (IATA) has emphasised the aviation industry’s commitment to its emissions reduction goals.

Flydubai: Welcome to Dubai

Flydubai has begun welcoming tourists to Dubai following the lifting of flight restrictions that were put in place in response to the COVID-19 pandemic.

Why a holiday company took a trip into the unknown

Jordan has always been a tough location in which to operate. One young airline fighting to make its mark in the local market is Fly Jordan Airlines.

Iraq repatriation flight returns South Africans home

CemAir has welcomed 80 South Africans home from Iraq and Jordan on a special repatriation flight which touched down at OR Tambo International Airport on Wednesday morning.

Etihad in codeshare with Air Arabia Abu Dhabi

Etihad Airways has entered a codeshare agreement with Abu Dhabi’s first low-cost airline, Air Arabia Abu Dhabi.

GAS_SK2805200920
See us at
MAPS2020 BT1102171120SaudiAirshow21BT2011180221GAS BT0907290920