Subscribe Free
in General Aviation

Emirates SkyCargo awarded Cargo iQ certification through external audit

Posted 15 March 2018 · Add Comment

Emirates SkyCargo was presented with its Cargo iQ certification at the World Cargo Symposium in Dallas, Texas, USA.

SGS, Cargo iQ’s nominated external audit company, audited Emirates SkyCargo’s internal processes including the measures taken by the carrier to minimise or eliminate shipment errors and provide customers with more visibility on the status of their shipments.

Emirates SkyCargo became a member of Cargo iQ in 2016 to further reinforce its service standards including its ‘Delivered as Promised’ commitment.  In less than two years, Emirates SkyCargo has integrated Cargo iQ shipment cycle management standards as the basis for its live shipment planning and tracking of cargo.

“With every Cargo iQ member that becomes accredited, we are another step towards a supply chain that is transparent and in control of its shipments,” said Ariaen Zimmerman, Executive Director, Cargo iQ.

“The way Emirates SkyCargo has integrated the Cargo iQ Master Operating Plan with their internal procedures is a clear example of how implementing our standards offers so much more than a mere monthly report, and can actually lead to better process and shipment control.”

Emirates SkyCargo has invested in setting up and operating a dedicated Cargo Operations Control Centre (COCC) which monitors the status of shipments in real time.

The COCC uses live shipment data and Cargo iQ metrics to track the progress of the shipment’s journey against its routemap and the delivery commitment created at the time of booking.

Alerts are automatically generated when there is a deviation in milestones along the routemap, allowing the COCC to intervene proactively and in real time, and take corrective measures at any point from origin to destination.

 “Over the last two years we have worked on integrating the vision of Cargo iQ into our processes and our ‘Delivered as Promised’ commitment to our customers,” said Nabil Sultan, Emirates Divisional Senior Vice President, Cargo.

“Getting the Cargo iQ certification and the setting up of our 24/7 Cargo Operations Control Centre are the first steps in a journey where we can be more transparent and at the same time more proactively support our customer promises.”

 

 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Bahrain to upgrade ATC communications with Frequentis

Bahrain Ministry of Transportation and Telecommunications’ (MTT) Civil Aviation Affairs (CAA) has selected Frequentis to modernise the Bahrain International Airport voice communication infrastructure.

Improving accessibility and inclusion in air travel

Last week, the International Air Transport Association (IATA) concluded its inaugural Global Accessibility Symposium, the first event of its kind seeking to improve the air travel experience for passengers with disabilities.

Dassault to highlight falcon 8X, 900LX Trijets at Dubai

Dassault Aviation will showcase its ultra-long range large cabin Falcon 8X flagship and super versatile 900LX at this year’s edition of the Dubai Air Show, which opens on November 17 at Dubai World Central.

DWC received 1.3 million for first nine months of 2019

Passenger traffic at Dubai World Central (DWC) reached 1.3 million for the first nine months of the year despite a seasonal contraction in traffic volumes during the third quarter.

Qatar Airways wins ‘Best Overall in the Middle East’ at APEX awards

Qatar Airways was been named as ‘Best Overall in the Middle East’ at the 2020 Airline Passenger Experience Association (APEX) Regional Passenger Choice Awards, held in Singapore on Wednesday 13 November 2019.

De Havilland Aircraft of Canada enters agreement with Falcon

De Havilland Aircraft of Canada has entered an agreement with Falcon Aviation Services that will enhance support to operators of Dash 8-400 aircraft in the Middle East and Africa.

AVMENA20 SK1309100620
See us at
Dubai AS BT2006211119AVAFA20BT2607050320DIAC19_BT0509161119AVMENA20 BT1309100620