Subscribe Free
in Technology

Emirates launches app in Arabic

Posted 21 May 2019 · Add Comment

All the features in the Emirates app are now available in Arabic, bringing the total number of languages supported to 19.

 

The Emirates app currently receives an average of 600,000 monthly downloads and allows users to search, book and manage their flights as well as their Emirates Skywards accounts.

In recent years, the airline has been using analytical and customer behaviour insights to constantly improve its digital channels. Last financial year, a quarter of all ticket sales were made on its web and mobile channels and over 40% of customers checked-in online for their flights.

“We have worked very hard to ensure our customers enjoy the same high-quality Emirates experience in the digital world as they do when enjoying our award-winning physical product and service. Our app has become a useful travel companion for more than 1.5 million travellers a month and it ensures a seamless customer journey on the go. We will continue to invest in mobile to provide an enjoyable customer experience and to make our customers’ travel journey as seamless as possible,” said Alex Knigge, senior vice president, corporate communications, marketing and brand (digital).

* required field

Post a comment

Other Stories
Advertisement
Latest News

Etihad Aviation Training division sees growth due to pilot demand

Soaring global demand for airline pilots, and the growing popularity of Airbus A320 and Boeing 787 aircraft, have jointly sparked major growth in the pilot training division of Abu Dhabi’s Etihad Airways.

Iraqi aviation rising from the rubble

After the defeat of Islamic State (IS), Iraq is once again looking to its aviation potential. Tom Westcott reports from Baghdad.

Dubai to host first Accessible Tourism International Summit

Dubai will be hosting the first Accessible Tourism International Summit from November 5 to 6th at the Dubai International Convention and Exhibition Centre (DICEC).

Etihad Guest and Al Hilal Bank launch visa credit card

Etihad Guest, the loyalty programme of Etihad Airways, and Al Hilal Bank, have partnered to launch Al Hilal Bank Etihad Guest Visa credit card in the UAE.

IATA: Coordinated effort to safely return 737 MAX to service

The International Air Transport Association (IATA) urged state aviation safety regulators to continue to align on technical validation requirements and timelines for the safe re-entry into service of the Boeing 737 MAX aircraft.

Boeing releases statement on 737 MAX software

Boeing has issued a statement regarding the software on the 737 MAX aircraft.

ACCA19_SK0201080919
See us at
DIAC19_BT264161119MEBAA BT2006260919ACCA19_BT_2404091019Dubai AS BT2006211119