Subscribe Free
in Air Transport

Emirates enhances aircraft cleaning processes

Posted 9 March 2020 · Add Comment

In response to the latest developments in the coronavirus COVID-19 outbreak around the world, Emirates is taking extra steps that go above and beyond industry and regulatory requirements to ensure its passengers' health and comfort and provide them with confidence and peace of mind when planning their travel.

Enhanced cleaning and disinfection
On all aircraft departing from its hub in Dubai, Emirates has implemented enhanced cleaning and complete disinfection of all cabins as a precaution. In line with the latest expert medical finding that the COVID-19 virus is primarily transmitted by touch, Emirates has placed its greatest focus on surface cleaning.
 
The airline uses an approved chemical that is proven to kill viruses and germs, leaves a long-lasting protective coating against new contamination of viruses, bacteria and fungi on surfaces, and is eco-friendly.

The cleaning process includes a comprehensive wipe down of all surfaces – from windows, tray tables, seatback screens, armrests, seats, in-seat controls, panels, air vents and overhead lockers in the cabin, to lavatories, galleys and crew rest areas. All of this is done in addition to other normal procedures such as changing head rest covers on all seats, replacement of reading materials, vacuuming, and more.
 
To complete this thorough cleaning process within an hour while the aircraft is preparing for its next mission, requires a team of 18 trained cleaners on a Boeing 777, and a team of 36 for an A380. In a 24-hour period on an average day, some 248 aircraft go through this process.
 
On any aircraft that were found to have transported a suspected or confirmed COVID-19 case, Emirates would go even further, and implement deep cleaning and disinfection in a process that takes between six to eight hours to complete. This includes the defogging of cabin interiors and misting with disinfectant across all soft furnishings, and replacement of seat covers and cushions in the affected area. The aircraft's HEPA cabin air filters will also be replaced.


Images courtesy Emirates
 
All of Emirates' aircraft are fitted with HEPA cabin air filters which are proven to filter out 99.97% of viruses. They also remove dust, allergens and microbes from the air recirculated into the cabin and cockpit, which helps to provide a safer, healthier and more comfortable environment for the passengers and crew.
 
Peace of mind on travel plans
Emirates is also providing customers across its network added flexibility, choice and value; with the ability to change their travel dates without change and reissuance fees. This waiver policy applies to all booked tickets issued on or from 7 March until 31st March 2020. Visit emirates.com for more details on the waiver.
 


Recognising that some of its members will be impacted by travel restrictions and flight reductions, Emirates Skywards is providing its Platinum, Gold and Silver members the ability to maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.
 
Monitoring and response protocols
The safety and well-being of customers and employees is a topmost priority at Emirates. Since January, the airline has activated its contingency response team to monitor daily developments on the COVID-19 outbreak, maintain contact with all relevant health and regulatory authorities, and ensure the airline's response is current and appropriate.
 
Emirates continues to work closely with all its partners and industry stakeholders, to ensure travellers can continue their journeys with the assurance that their wellbeing and comfort remains at the forefront.



 

Other Stories
Advertisement
Latest News

Combi unlocks Texel's loads of potential...

As lead operator of the new Boeing 737-700 FlexCombi freighter conversion, Bahrain-based Texel Air is looking towards more distant horizons, as Alan Dron reports.

TAV Technologies receives IDC award for passenger flow management solution

The Passenger Flow Management Platform developed by Turkey’s TAV Technologies received the highest accolade in the category of customer experience during the CIO Summit, organised by International Data Corporation (IDC) Turkey.

Qatar Airways opens new state-of-the-art engine facility

Qatar Airways has opened a new state-of-the-art Engine Facility as part of the vision to streamline the cost of its Technical Maintenance operations by more than $2.2m per year.

UK Qatari combined Hawk and Typhoon flight training

The UK and Qatar have been working together with combined delivery of Hawk and Typhoon flight training activity in support of the two countries close defence ties.

Middle Eastern airlines saw demand fall 83.1% in February

The International Air Transport Association (IATA) announced that passenger traffic fell in February 2021, both compared to pre-COVID levels (February 2019) and compared to the immediate month prior (January 2021).

Emirates announces latest policy updates

Emirates has announced the latest updates to its booking policies.

WDS SK2601090322
See us at
Aviation MENA 2021Aviation Africa 2021 BTNNWorld Defence Show 2022DAS21_BT