Subscribe Free
in Technology

Emirates adds in-app Airport Maps feature to guide passengers through the airport

Posted 12 November 2019 · Add Comment

Emirates has launched a new feature on its app called Airport maps which will allow customers to navigate seamlessly through the airport. The Airport maps can detect the user's location (via Bluetooth and wifi) and provide point to point navigation through all touchpoints of the airport including check-in desks, Emirates lounges, shops, restaurants or ATMs in the airport.

 

The Emirates app, supported in 19 languages, currently has 1.5 million active users each month and allows customers to search, book and manage their flights as well as their Emirates Skywards accounts.

The new feature maps out Emirates' hub - Dubai International Airport's Terminal 3 – and also includes major airports in the Emirates network - London Heathrow, London Gatwick and Hong Kong International airport.

90 million passengers transit through Dubai international Airport each year and the wayfinding technology was introduced to provide convenience and a world class customer experience at every touchpoint of the Emirates journey. 

In the last year, the Emirates app was enhanced with new technology allowing customers to create bespoke playlists of their inflight entertainment ahead of their travels and sync it to their seats once on board, providing a world-class travel experience.

* required field

Post a comment

Other Stories
Advertisement
Latest News

Arabian Adventures MICE wins SITE Crystal Award

For the second time in three years, Arabian Adventures Meetings, Incentives & Events (MICE) has won the prestigious SITE Crystal Award for Excellence in Incentive Travel, Africa and the Middle East.

Emirates wins two awards at 2019 ULTRAS

Emirates has picked up ‘Best Airline in the World’ and ‘Best First Class’ at the prestigious 2019 ULTRAs. Voted by the hundreds of thousands of readers of The Telegraph’s luxury travel magazines Ultratravel UK and Ultratravel Middle

Gulf air welcomes new Bahraini aircraft maintenance technicians

Gulf Air has welcomed a new batch of 22 Bahraini aircraft maintenance technicians who have recently joined the airline and began their training programme. With this recruitment Gulf Air has reached 90% Bahrainisation in the position of

AIME leaps into digital

Airlines are encouraged to take a quantum leap into digital and learn to think like the world’s largest innovators and disruptors in February.

New acting president and CEO for Alsalam Aerospace Industries

Alsalam Aerospace Industries has appointe Karl E. Jeppesen as Acting President and CEO, starting on 12 January, 2020.

Emirates to launch services to Penang via Singapore

Emirates plan to launch a new daily service from Dubai (DXB) to Penang International Airport, via Singapore , from 9 April 2020.

Sofex SK2611020420
See us at
Sofex BT2611020420AVMENA20 BT1309100620FIL20BT140124720SaudiAirshow21BT2011180221AVAFA20BT2607050320MRO_BT161219260220AIME BT0801260220