Dubai Airshow: New deal brings a decade of support from Collins Aerospace

The agreement – Collins Aerospace’s first performance-based service programme with Etihad –covers the company’s dispatch flight-hour programme, which guarantees the availability of avionics and communications assets to customers around the globe.

Collins will provide critical on-site spares, maintenance services including upgrades, access to worldwide 787 asset pools, and technical assistance for avionics.

Mohammad Al Bulooki, chief operating officer for the Etihad Aviation Group, said: “The Boeing 787 is our flagship, comprising more than one-third of our fleet.

“These aircraft fly to 38 of our 76 passenger destinations and will serve even more routes in 2020. The reliability is critical to the smooth flow of our daily operations and this will continue to be important well into the future. Our partnership with Collins Aerospace is an important investment in this reliability and in our brand.”

Craig Bries, vice president and general manager, avionics service and support for Collins Aerospace, said: “Our dispatch programme reduces the need for spares inventory, saves the airline money, and improves aircraft availability by ensuring avionics quality and reliability.

“We are committed to delivering world-class support to Etihad and look forward to a long, successful relationship.”