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Bombardier joins Jetex for a new line maintenance station in Dubai

Posted 16 May 2019 · Add Comment

Bombardier has signed an agreement with Dubai-headquartered Jetex to set up a new line maintenance station in the UAE to complement the tip-to-tail maintenance services provided by the Canadian manufacturer’s service and support network.

ABOVE: On Line - Adel Mardini's Jetex to work with Bombardier on a new line maintenance venture

The new facility will initially offer unscheduled maintenance services and build toward scheduled maintenance operations in the coming months. The technical engineers supporting the line station are certified for all Challenger series and Global series business jets, including Bombardier's flagship Global 7500 aircraft.

"This expansion is an integral part of our overall mission to enhance OEM support for our operators in the Middle East - and we are very pleased to be working with highly-respected business aviation leader JETEX in the development of this project," said Jean-Christophe Gallagher, vice-president and general manager, customer experience, Bombardier Business Aircraft. "As a part of our commitment to offering an exceptional customer experience, we are delighted to offer our customers expanded support, more resources and increased flexibility closer to their base of operations."
Adel Mardini, president and CEO of Jetex described the tie-up as an exciting venture for the company.
"The shared vision between Bombardier and Jetex to provide a comprehensive and exceptional experience makes this new service expansion an exciting venture for us," he said. "This is a significant boon for our customers who rely on our services to give them the peace of mind that they have trusted partners ready to go the extra mile around the clock and around the globe."
The Dubai station joins Bombardier Business Aircraft's award-winning network of nine service centres and a total of 30 Customer Response Team mobile units around the globe, all equipped to support Bombardier Learjet, Challenger and Global business aircraft.
 

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