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AIRPORT SHOW: BBHS ringing in the changes at Changi

Posted 24 May 2021 · Add Comment

In many airports, baggage handling has not changed significantly since the 1950s, with sorting and loading still a predominantly manual operation requiring large numbers of physically able manual workers. At Terminal 4 at Changi Airport, SATS is changing this with the implementation of the BBHS intelligent baggage handling system.

Jonas Riddersholm Bargum, business development manager at BBHS, said: “Our system covers the first and last mile of the baggage journey, so it is an airport product and a ground handling product with automation and semi automation, which gives both speed and efficiency. As they are checked in, the bags are taken to storage. They are then prepared and delivered in batches via our trolleys and belt loaders. Staff are not required to lift any bags, as it is all automated using scanners. We can use the scanners already in use in the airport, or fit new ones. We believe that no one should touch your baggage from check in to baggage carousel.”

With a 95% reduction in manual baggage handling, staff can be reallocated to other work. Bargum added: “In Germany, women are not allowed to work in certain areas of baggage handling because of the physical strain of lifting and moving. Our system opens up the operation to women and older workers, and cuts work-related injuries. It is much faster than the manual system of each bag being moved individually. It can deliver 60 bags in 10 seconds.”

With real-time tracking of in-system baggage and fewer mishandling incidents, the system has been shown to produce faster baggage claim for passengers, an essential factor in passengers’ satisfaction with their airport experience.

The system was developed in Denmark, and is currently in operation at one airport in Copenhagen, with Singapore as the second airport globally to implement the system.

Bargum said: “We have a project in Hamburg which will begin implementation next week, and one in the north of the UK, which will launch for arrivals in the fall.”


BBHS system developed in Denmark now bringing a taste of the future at the Dubai Airport SHow. (Image BBHS)

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