Travelport Smartpoint App launches for Worldspan Go!

Smartpoint App reduces training needs and improves agents’ productivity and customer service. The application infuses the cryptic environment with a mix of native and point-and-click navigation, plus graphical user interfaces to speed up the reservation process, reduce call handling time and improve the agent user experience. 

By combining efficiency of command entries with clarity of graphical overviews and click-through links searching and booker is easier and fast.  Built in time saving features automate day-to-day processes helping agents to work smarter not harder.

“Following a highly successful launch of Travelport Smartpoint App for Galileo desktop in 2012, we are very excited to now introduce this highly intelligent product to Worldspan Go! users,“ said Rabih Saab, president and managing director, Middle East and Africa. “The app is easy to install, it becomes operational extremely fast and, on top of that, it provides intelligent system translation capabilities. In short, this technology strengthens agents’ most valuable assets, whilst allowing them to work more efficiently.”  

Rabih Saab, president and managing director, Middle East and Africa.