SITA to provide Abu Dhabi Midfield Terminal IT infrastructure

SITA will provide integrated end-to-end passenger and airport management solutions including its next generation airport management system and common-use passenger processing platform. Passengers will benefit from automated boarding gates, innovative flight information display systems and baggage management services.

Eng. Mohamed Mubarak Al Mazrouei, Chief Executive Officer of Abu Dhabi Airports, said: “We are building the Midfield Terminal to exceed global standards for connectivity and high-tech integration. We will ensure that the very latest in every system is installed. From baggage tracking and handling to flight display systems, passengers will benefit from a highly sophisticated IT support system to ease and speed their journey through the airport.”

Hani El-Assaad, President, Middle East, India and Africa, SITA, said: “In today’s complex airport environment, it’s important to have integrated solutions that help enhance collaboration among all stakeholders. We look forward to working with the airport and its partners to deploy a connected infrastructure platform that will help streamline operations, make the airport more efficient, and create a seamless passenger experience."

SITA’s Airport Management Solution will help the airport simplify its operations, while improving profitability. An integral part of this solution is SITA’s AirportCentral, the airport operational database, which will allow the airport to centralise all its data into a single repository of operational information. The airport can use this database to set up real-time dashboards covering the most critical aspects of its operations, as well as for flight management, billing and reporting. The airport management solution also includes SITA’s AirportVision flight information display system to keep passengers up-to-date on flight information and SITA AirportResource Manager, which will help the airport coordinate the planning and real-time management of its fixed resources including aircraft stands, gates and check-in counters. 

The airport will also use SITA’s AirportConnect Open passenger processing platform and its baggage operations management service, BagManager. To maximise flexibility and convenience, AirportConnect Open will enable all airlines using the terminal to access their respective IT applications in real-time on shared equipment and use any airport desk or gate for passenger check-in and boarding. SITA’s BagManager will provide the airport with comprehensive baggage management, delivering real-time information on baggage status and helping resolve baggage issues quickly and efficiently.
 
Construction of the Midfield Terminal, which is scheduled to open on 17 July, 2017, is well underway. Once complete, it will provide a home base for Etihad Airways.