Subscribe Free
in Events

Sharjah International Airport honours winners of customer opinion programme

Posted 11 August 2017 · Add Comment

Sharjah International Airport (SIA) has honoured two passengers as winners of the customer opinion programme themed “Because We Care”.

The programme provides passengers and customers with an opportunity to express their opinion and feedback on the services and facilities offered to them so as to enhance the travel experience at the airport.

The move comes within the framework of Sharjah Airport Authority’s efforts to raise the customer satisfaction and ensure a better travel experience at the airport. It is also part of a comprehensive incentive which was recently introduced to boost relations between clients and passengers.

Sheikh Faisal bin Saoud Al Qassimi, Director of Sharjah Airport Authority, in the presence of Alya Obaid Al Shamsi, Director of Marketing and Customer Relations, honoured the winners of the programme including Suaad Ahmed and Budour Alnaqbi who were issued the tickets of Air Arabia.

He said, “The Authority is keen to launch initiatives that aim to enhance and upgrade the performance at the airport through communication among the clients so as to benefit from their feedback on the services and facilities offered to them. This can contribute to upgrading the services and boosting the status of Sharjah International Airport at a regional and international level”.

Alya Obaid Al Shamsi said the Authority puts the provision of high quality services to the customers on the top of its priorities, with a view to raising the level of customer satisfaction. She added that the programme is an exemplary tool to gauge the passengers’ satisfaction level. Al Shamsi noted that the Authority had implemented a number of proposals, while the feedback received by the programme has contributed to improving the airport services.

The programme “Because We Care” has had support from the airport management since it was launched by the Authority in January 2009. It allows the clients and travellers to express their views on the services and facilities offered to them, as well as their feedback regarding their experience at the airport.

* required field

Post a comment

Other Stories
Advertisement
Latest News

Emirates takes Los Angeles Dodgers players to Dubai

Emirates, the Official Airline of the Los Angeles Dodgers, has brought all-star players Justin Turner (third baseman) and Chase Utley (second baseman) to Dubai to help further develop the game of baseball in the region.

Saab starts development and production in the UAE

Defence and security company Saab grows its presence in the United Arab Emirates (UAE) by establishing development and production in Abu Dhabi.

Etihad Airways recognised for commitment to travellers' health

Etihad Airways was this week recognised for its commitment to travellers' wellbeing after announcing it will become the first airline in the Middle East to offer Weqaya-approved meal selections onboard its flights.

Royal Jordanian celebrates 54th anniversary

December 15 marks Royal Jordanian's 54th anniversary. On that day in 1963, the company launched its operations as the national carrier of Jordan and has since been an ambassador of goodwill and friendship to other cultures, and a bridge

Emirates Aviation University celebrates the graduation of 220 students

Emirates Aviation University has celebrated today the graduation of 220 postgraduate and undergraduate students.

UAE endorses Paris Declaration for establishment of a Space Climate Observatory

An official delegation from the UAE Space Agency participated in high-level meetings with the international space agencies at the One Planet Summit.

Kuwait Aviation SK1909310118
See us at
Saudi Future Airports BT150318AIME BT1204240118MEBAA BT2018ArabianTravelMkBT250418Istanbul Airshow BT22018BIAS BT271017161118Aviation Africa BT18418