Royal Jordanian wins prestigious awards for social media campaign

The messages target most recent events in a humorous way while also promoting a sense of patriotism among Jordanians through the adoption of the message “Be Jordanian, Be Smart, Fly Royal Jordanian”.

The airline said the feedback, according to figures, has been very positive. RJ’s fan base on the main social media platforms increased by an average of 25 per cent since last October, while the reach has topped 450 million mark.

The airline also received exposure through global news articles, and was awarded 1 Grand Prix, 2 Gold and 2 Silver prizes at the Dubai LYNX awards 2017 for the US elections post, which essentially kicked off the new communication approach.

Royal Jordanian President/CEO Stefan Pichler said: “The objective of Royal Jordanian is for our communication messages to be full of fun, realistic and relevant. We are firm believers in the importance of the service delivery experience — the soft product — and we aim to put a smile on every passenger’s face.”

He added: “At Royal Jordanian we believe that every seat has a story and our aim is to ensure that all our guests experience a more entertaining and travel friendly experience throughout their journey with RJ, and that their travels with us are a lot of fun, which will help lower any travel-related stress a guest may experience.”