Qatar Airways awarded Best Up in the Air Experience

The Best Up in the Air Experience award commends leading airlines that are committed to continually advancing the passenger experience. Qatar Airways was recognised as the airline that has gone the extra mile to provide an industry leading in-flight experience. The award highlighted Qatar Airways becoming the first airline globally to operate the Airbus A350, enhancing its in-flight entertainment system with the launch of the award-winning Oryx One, continuing to roll out on-board Wi-Fi across its fleet, and investing in Cabin Crew development, including Emotional Intelligence training and Elite Service training, tailored to the needs of premium passengers.

Qatar Airways Group chief executive, Akbar Al Baker, said: “We are honoured to receive this coveted award for the second year in a row; even more so from an organisation that shares the same commitment to delivering the very best possible customer experience. From providing the world’s best Business Class on one of the world’s most modern fleet of aircraft, serviced by our devoted Cabin Crew, we continue to exceed our passengers’ expectations and to set new standards for tomorrow’s in-flight experience.”