Qatar Airways achieves platinum status in IATA's Fast Travel Programme

Qatar Airways executive vice president, Mohsen Alyafei, received the accolade on behalf of the airline’s group chief executive,  Akbar Al Baker, from IATA’s director passenger, Pierre Charbonneau, at Marsa Malaz Kempinski, The Pearl, where the airline is hosting the Passenger Experience Management Group. 

The airline met IATA’s highest Fast Travel standard by implementing self-service systems that address worldwide passenger demands for more choice, convenience, and control over their travel experience. Qatar Airways uses new technologies, from kiosks to mobile apps, to offer a range of self-serve channels enabling passengers to check-in, print Q-tag baggage labels at home and access quick bag drop facilities worldwide, scan their own travel documents, re-book flights, self-board and report missing bags online.