Oman Air selects Accelya's Vivaldi solution to streamline its card payments processes

Oman Air will use the following from Accelya's Vivaldi suite - Vivaldi CardClear, Vivaldi Reconciliation and its Chargeback. The scope of the agreement includes both indirect and direct card sales.
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Vivaldi solutions offer a number of benefits for Oman Air. They will enable the airline to consolidate and present its card sales to select global acquirers, accept all card types and facilitate transaction settlement in any desired currency. They will also allow Oman Air to exercise greater control and compliance over acquirer agreements covering, for example, missed service level agreements and discount rates. In addition, the products will help Oman Air to protect its revenues by helping the company to reconcile at transaction level and identify missing transactions payments. The chargeback process will also be streamlined and accelerated. 

Japeen Shah, chief financial officer, Oman Air said: “Oman Air is committed to achieving the highest standards in every aspect of our operations. By streamlining our card payments processes, we can improve efficiency and deliver better service for our customers. We are therefore pleased to have chosen Accelya’s Vivaldi solutions. They have proved to be the best fit for our business, since they cover all card-related processes across the payments lifecycle.” 

Shah further added, “CardClear will enable us to easily and quickly accept new business and expand into new markets. Vivaldi Reconciliation will help us reconcile each transaction to prevent revenue leakage. And Vivaldi Chargeback will help us standardise our processes for better administration, cost efficiency and compliance.”