Subscribe Free
in Air Transport

IATA and ACI launch new experience in travel and technologies

Posted 26 October 2017 · Add Comment

IATA in collaboration with Airports Council International (ACI) have launched the New Experience in Travel and Technologies (NEXTT) initiative.

In light of the projected doubling of air travel demand by 2036, new on-ground concepts are, and increasingly will be required to optimize the use of emerging technologies, processes and design developments. NEXTT aims to help deliver this future by developing a common vision to enhance the on-ground transport experience, guide industry investments and help governments improve the regulatory framework.

"We will not be able to handle the growth or evolving customer expectations with our current processes, installations and ways of doing business. And accommodating growth with ever bigger airports will be increasingly difficult if not impossible. NEXTT will address these challenges. Working with our airport partners we will explore the important changes in technology and processes to enhance the customer experience. And we will ask some fundamental questions about what really needs to happen at the airport and what can be done off-site," said Alexandre de Juniac, IATA’s Director General and CEO.

"NEXTT will seek to provide a seamless journey by exploring increased off-site processing options; reducing or even eliminating queues; more efficiently using space and resources through enhanced deployments of artificial intelligence and robotics; and vastly improving data sharing between stakeholders. The goal of NEXTT is finding potential ways to integrate systems and improve operations in the most secure, effective and sustainable manner for the benefit of passengers and the industry," said Angela Gittens, Director General, ACI World.

Specifically, NEXTT will investigate how passengers, cargo, baggage and aircraft move through the complete travel journey with a focus on change in three areas: 

• Off-airport activities: NEXTT will explore the possibilities of transferring on-site processes off-site, such as security processing and baggage check and drop-off, to streamline the airport experience. 

• Advanced processing technology: NEXTT will investigate how advance processing technology, such as tracking and identification technology, automation and robotics can improve safety, security, the customer experience and operational efficiency. 

• Interactive decision-making: NEXTT will promote the better use of data, predictive modelling and artificial intelligence to facilitate real-time decision-making, a key element in improving the passenger experience and optimizing operational efficiency. 

 
* required field

Post a comment

Other Stories
Advertisement
Latest News

Kuwait probes Airbus Helicopters deal

Kuwait Prime Minister, Sheikh Jaber Al-Mubarak Al-Hamad Al-Sabah, has ordered an investigation into the Ä1 billion ($1.19 billion) order signed by the air force for 30 H225M Caracal multirole military utility helicopters, 24 of them

FIA2018: Rockwell Collins recognised by Airbus as a top performer for avionics support

Rockwell Collins has been honoured with a Customer Services Award for its avionics service by Airbus and its customer airlines at a special ceremony at the Farnborough Air Show held yesterday.

FIA:2018 Boeing and Novus announce commitment for up to four 777-300ERs

FIA2018: Boeing and Dubai-based aircraft lessor, Novus Aviation Capital, announced its first direct agreement with Boeing for up to four 777-300ERs at the 2018 Farnborough International Airshow.

FIA2018: Wataniya Airways signs a contract for the E195-E2

In a deal that will see the Middle Eastís first E2 operator, Embraer announced at the Farnborough Airshow 2018, that it has signed a firm order for 10 E195-E2 aircraft with Kuwaiti airline, Wataniya Airways.

SaudiGulf Airlines launches new mobile app powered by CellPoint Mobile

CellPoint Mobile has partnered with SaudiGulf Airlines to develop and launch the airlineís first mobile app to support booking. As part of the launch, CellPoint Mobile enables payments through SADAD, the national electronic payment

Emirates celebrates five million passengers in Beirut

Emirates celebrated its five million passenger mark at Beirut Rafic Al Hariri International Airport. The airline has been operating in Lebanon for more than 27 years and in celebration of this milestone, a handful of passengers were

TAA SK0902311218
See us at
Cargo BT1004091018AIME19BTA3005120219ASDubai BT1004091018BIAS BT271017161118MEBAA BT1004121218Aviation Africa BT0607280219Istanbul Airshow BT22018MAPS18_BT1207131118GATM BT1004061118