Etihad welcomes latest graduates from its innovative development programme

The 217 graduates, who include 65 Emirati cadet pilots and 20 cadet pilots of other nationalities; 74 Emirati graduate managers, 44 Emirati contact centre staff and 14 Emirati technical trainees, were recognised at a gala ceremony held in Abu Dhabi last night.

James Hogan, Etihad Airways’ president and chief executive officer, said: “We are very proud of our new graduates as they celebrate this milestone in a journey of learning and development and now become part of the Etihad Airways family.

“The development of talented UAE nationals is a top priority for Etihad Airways. Since the launch in 2007 of our UAE National Development Programme, we have continued to enhance the training programs to include all aspects of the airline business and invest and expand our state-of-the-art educational facilities for trainees.”

The 52 cadet pilots who graduated in this latest group join Etihad Airways as second officers, having completing an 18-month training course at Horizon Flight academy in Al Ain.

The graduation ceremony also recognised the first 33 cadet pilots to successfully complete the first phase of the enhanced Cadet Pilot program and obtain a Bachelor of Science degree in aviation.

The Cadet Pilot Programme works in partnership with Abu Dhabi University, and spans three years, including classroom based academic studies as well as internships at the airline’s offices.
 
Hogan added: “The addition of an Aviation Science degree to the Etihad Airways Cadet Pilot Programme is a great example of how we continue to develop our training. This will empower our future pilots with knowledge alongside their practical training.”

Etihad Airways also invests in the development of UAE nationals through its highly successful two-to-three year Graduate Management Programme. 

The programme was recently restructured as a workplace learning program based on specialised functions including finance, information technology, global sales, airport operation, audit, human resource, revenue management and network planning.

The programme is underpinned by internationally accredited qualifications and integrates classroom education with on-the-job training both in the UAE and across the network. 

Upon completion of the programme, graduates are deployed in various departments across the business and the airline’s global network.

The Etihad Airways’ technical engineering programme includes a Bachelor Degree programme from the Higher Colleges of Technology, the Abu Dhabi Polytechnic Institute, or a specialised aircraft maintenance institute, followed by two years of practical training at Abu Dhabi Airport working on the most modern airplanes in the industry. 

To start working as engineers, the trainees have to obtain an approved engineer’s license from the UAE’s General Civil Aviation Authority (GCAA).

In 2009, Etihad announced the creation of an all-female UAE national contact centre facility in Al Ain. A comprehensive training course was designed and delivered in partnership with Abu Dhabi University in Al Ain. The extensive 10-week programme covers core skills, service skills and basic English language skills. The program also includes three weeks of on-the-job training.

Hogan added: “Our contact centres handle more than three million calls each year. As our network continues to grow, it is increasingly important for us to provide high quality, multilingual assistance to our guests who tend to book directly with the airline.”