Emirates wins accolades from Middle East travellers at industry awards

Collecting the awards at the Middle East ULTRAs, Adel Al Redha, Emirates’ executive vice president and chief operations officer said: “We are honoured by these accolades, which speak to our on-going investments and efforts to provide exceptional experiences for our passengers day in and day out through our product offering. When it comes to winning customers and retaining them, it is a long and rewarding journey. That is why we take a long-term view when it comes to investing in innovation and new product development. Combine that with our team of talented and passionate frontline service staff on the ground and on board, and that is our winning formula. I take this opportunity to thank all our team members for their effort and placing our customers’ needs as a priority.”