Bombardier strengthens commercial aircraft networks in Middle East

The office - the 23rd Bombardier RSO to open in the network - will anchor regional support capabilities for Bombardier commercial aircraft customers throughout the Middle East and surrounding areas.

The new commercial aircraft RSO is located alongside Bombardier's business aircraft RSO and business and commercial aircraft sales teams within the Dubai Airport Free Zone. This local presence provides customers with an additional level of support in conjunction with Bombardier's extensive parts and maintenance network of wholly owned service centres and authorized service facilities (ASF), as well as its expert in-service engineering teams and 24/7 Customer Response Centres. 

"The Middle East is an important region for Bombardier with a large number of existing Bombardier commercial aircraft operators," said Todd Young, vice president, customer services and support, Bombardier Commercial Aircraft. "By opening a commercial aircraft RSO in Dubai, we will strengthen the support presence on the ground. It is yet another example of our commitment to building lasting relationships with existing and potential customers, as well as establishing local roots in the markets where our commercial aircraft operate." 

The Dubai RSO will provide in-region account management support for all CRJ and Q-Series aircraft operators, and will continue to grow to meet the needs of future CSeries aircraft operators in the region. To date, Bombardier has over 200 commercial aircraft in service or on order in the Middle East and Africa region. The Dubai RSO will provide expertise and support to local commercial aircraft operators, as well as operators flying into the region.